Fi We Boledo
+501 880-4731

FREQUENTLY ASKED QUESTIONS

Please reach us at info@lotteries.bz if you cannot find an answer to your question.

The Belize Government Lotteries Ltd.(BGLL) is not directly responsible for recruiting sub-agents. Please get in touch with the Sales Distributor in your zone for more information on becoming a sub-agent.
For Technical Assistance:
Support@lotteries.bz
673-4730

For Informational Assistance:
Info@lotteries.bz
675-4730
Any winning ticket is valid for 30 days. After 30 days, the ticket becomes nullified.
Once a ticket has been saved, there is no way of voiding a ticket.
A winning ticket is only claimable if the QR code printed on the ticket is readable by the POS machine. If the QR code is damaged and the machine cannot read the code, the ticket is deemed lost.
The agent who sold you a ticket only has 15 minutes to reprint any issued ticket. Once 15 minutes have passed, there is no way to reprint a ticket.
Profits from the sale of Belize Government lotteries will be used to fund the National Health Insurance (NHI) and the Official Charities Fund.
No lottery can be conducted on Good Friday or Christmas Day per the regulations. This applies to both Government lotteries and private lottery games.